Archive:

11

Mar2019

CustomerFirst Congres: Service in a Digital World

 
First edition of the CustomerFirst Congress! Members of Customer Contact get a reduction of €100,- with code:  SERVICECONTACTCENTRES Get your tickets today! >> 

05

Feb2019

Customer Contact Quality Monitoring Charter

 
Registrations are open!

27

Nov2018

Connecting Customers: winning award case

 
All the cases of the nominees of the Connecting Customers Customer Contact Awards 2018 explained in detail. Case study of winning case by Opel Belgium. >> Registrations are open!

27

Nov2018

Answer Bots Seminar

 
>> Registrations are open!

27

Nov2018

Newyear’s Drink

 
Celebrating the new year with a networking drink while introducing our new value proposition and year plan...

27

Nov2018

Connecting People: winning award case

 
All the cases of the nominees of the Connecting People Customer Contact Awards 2018 explained in detail. Case study of winning case NACC'ruitment by Callexcell. Results of the Employee Market Research.

27

Nov2018

Access All Areas: IKEA

 
>> Registrations are open!

27

Nov2018

Access All Areas: Mediahuis

 
>> Registrations are open!

27

Nov2018

Access All Areas: VRT

 
Binnenkijken bij collega's in de contact center sector? Kennisdeling onder professionals, jij bepaalt mee wie, wat, waar en hoe!

14

Aug2018

KSF Jaarcongres: the symphony of customer experience