Customer Behavior, 1 year later – webinar

It's been 1 year since the beginning of the corona-crisis and the 1st lockdown in Belgium. In Q2 2020 Customer Contact & Möbius measured the impact of corona on customer contacts. Now we are launching a new research to evaluate the (possible change in) customer behavior in 2021. The outcomes of the research will be […]

Digital Experience as a Service – An Avaya Journey on Customer Experience

Avaya, in cooperation with Customer Contact, the Belgian customer contact association, welcomes you to the free online webinar on Digital Experience as a Service on Thursday 6th May 2021 from 15.00 to 16.00 CET. Migrating to the cloud has never been easier while at the same time, due to the various “as a Service” options, […]