• Thu
    28
    Feb
    2019

    Workshop: Employee of the Future

    Officenter Brussel

  • Thu
    14
    Mar
    2019

    Connecting Technology: winning award case

    12.00-17.00tbd

    All the cases of the nominees of the Connecting Technology Customer Contact Awards 2018 explained in detail. Case study of winning case by Worldline. Results of the Innovative Technologies Research.

  • Thu
    04
    Apr
    2019

    Connecting Customers: winning award case

    12.00-17.00tbd

    All the cases of the nominees of the Connecting Customers Customer Contact Awards 2018 explained in detail. Case study of winning case by Opel Belgium.

  • Tue
    23
    Apr
    2019

    Access All Areas: Mediahuis

    10.00-14.00Mediahuis, Hasselt

    Binnenkijken bij collega's in de contact center sector? Kennisdeling onder professionals, jij bepaalt mee wie, wat, waar en hoe!

  • Tue
    07
    May
    2019

    Answer Bots Seminar

    12.00-17.00TBD

    The Big Answer Bots Seminar where we'll teach you all about AI in contact centers and use cases of answer bots by customer service departments...

  • Tue
    21
    May
    2019

    Customer Contact Quality Charter

  • Tue
    04
    Jun
    2019

    Access All Areas: IKEA

    10.00-14.00IKEA, Zaventem

    Binnenkijken bij collega's in de contact center sector? Kennisdeling onder professionals, jij bepaalt mee wie, wat, waar en hoe!