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Video Contact Center Congress 2018

Presentations

Below you’ll find the presentations of the keynote speakers who made their presentation available to you. Enjoy…

Saskia Van Uffelen
Everyone A Boss... Not available
Erik Van Den Eynden
Customer Loyalty at ING Belgium
Rik Vera
Extreme Customer Focus in a Digital World
Reinhard & Simon
Music Connects
Talitha Muusse
Connecting Generations
Connecting People
Cases Callexcell, Diract, Epicura, Proximus
Connecting Technology
Cases Idecom, Nespresso, Worldline
Connecting Customers
Cases 24Plus, Opel Belgium, Randstad

Fotos Contact Center Congress 2018

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Contactcentres.be is dé sectorvereniging voor alle contact centers in België. Wij verdedigen de belangen van de inhouse en de facilitaire contact centers. Wij streven ernaar om klanten een waardevol contactmoment aan te bieden. En wij willen er voor zorgen dat een contact center medewerker zijn job met plezier en passie uitoefent.

Onze Speerpunten

– verdedigen van de sectorbelangen
– verhogen en promoten van werkgelegenheid
– bieden van opleidingen
– uitdragen van een positief imago
– voeren van een proactieve communicatie
– bewaken van de kwaliteit

Binnenkort

  • Wed
    20
    Jan
    2021

    Customer Contact's 2021 Online New Year's Reception

    17:00Google Meet
  • Thu
    18
    Mar
    2021

    Customer Contact Congress - "The Customer Contact Score"

    9.00-19.00Technopolis, Mechelen
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